I. Introduction

At Kanu Solutions, data privacy is important to us. This Privacy Policy (“Privacy Policy”) details our privacy practices for the activities described in this Privacy Policy. Please take the time to read this Privacy Policy carefully in order to understand how we collect, share, and otherwise process information relating to individuals (“Personal Data”), and to learn about your rights and choices regarding our processing of your Personal Data.

II. Kanu Solutions’s Roles & Responsibilities

Kanu Solutions Inc. is the controller of your Personal Data, as described in this Privacy Policy, unless otherwise stated. Please note that this Privacy Policy does not apply to the extent that we process Personal Data in the role of a processor on behalf of our customers, including where we offer to our customers various cloud products and services, through which our customers (and/or their affiliates) connect their own websites and applications to our hosted partner platform, sell or offer their own products and services, send electronic communications to other individuals, or otherwise collect, use, share or process Personal Data via our partner’s cloud products and services.

III. Personal Data We Collect and Data Sources

Covered Data Processing Activities

This Privacy Policy applies to the processing of Personal Data that we collect in the following ways, as detailed in this section.

We collect information about you when you provide it to us, when you interact with our websites and electronic systems, and when other sources provide it to us, as further described below. 

Information you provide to us

Based on our current practices we collect the following categories of information about you:

• Contact and Professional Data: We collect contact and/or professional data about you in person, through communications, including communications from you or your colleagues, and through our websites. For example, you provide your contact and professional information to us when you sign up to learn more about Kanu Solutions Inc’s products and services and download content. Typically, contact data includes your name and contact methods, such as telephone number, email address, and mailing address, and professional data includes details such as the organization you are affiliated with, your job title, and industry.
• Job Applicant Data: You provide your contact and professional information, including your resume with educational and work background, when you apply for a job with Kanu Solutions. You may also provide us with sensitive information, like your Social Security Number or other government identifier, racial or ethnic origin, or other such Personal Data in connection with your job application. 
• Contract and Payment Data: We may receive contract details (like signatures) from you or your organization and use third party payment processing services to collect payment and billing information, which may contain Personal Data such as billing name, billing address and payment card details, in connection with some of our partner products and services. 
• Personal Data We Collect From Other Sources
  In the course of doing business (and over the 12 months preceding the effective date of this Privacy Policy), we receive Personal Data and other information from other third parties for our business or commercial purposes. This information varies and typically falls into a few categories:
• Business contact information (such as name, job title, business email, phone number, and address), social profile (such as LinkedIn) including other details about your company for sales and marketing purposes, including to better inform you about Kanu Solutions and Partner products and services;
• Third-party platform usernames and identifying information;
• Details about you as a job candidate (which may include your name, resume, educational and work history, criminal history information, and feedback) as permitted under law; and
• Data used for security purposes to protect our products and services.

We receive business contact information that contains Personal Data for commercial purposes, including details about your company from third parties for marketing and business intelligence, such as analyzing business opportunities, identifying potential new customers, and providing our audience with more relevant content and advertising. Typically, we receive this information about you from a few sources, such as: (i) when you consent to having your attendee badge scanned at an event hosted by another third party; and (ii) referrals. In some situations, we may combine such business contact information with other non-personal and Personal Data we possess or that you have provided to us. For example, we may combine business contact details with details about your organization, such as its address or revenue range, and analyze this information for business opportunities or use this to send you tailored content.

If you are a candidate applying for a job at Kanu Solutions, we may receive Personal Data about you from third parties for business purposes, such as through background checks (educational, employment, criminal, and financial information), publicly-available sources (like social media accounts, including LinkedIn for identifying candidates), feedback about your application and from interviews, and other third parties that may provide feedback about your application.

For our professional services work, as a processor or service provider, Kanu Solutions may also receive Personal Data about you to perform its obligations under its contract with a third party. Kanu Solutions partners may also share your business contact information with Kanu Solutions as part of their recommendation to your company to become an Kanu Solutions customer.

Device Data, Usage Data, and Metadata We Collect

Explanation of Device Data, Usage Data, and Other Metadata and Technology Used

Like most websites, applications, and software across the Internet, Kanu Solutions collects certain Personal Data. This type of data collection allows us to better understand how individuals use our websites, products and services and how they perform. For example, we may collect metadata about you, including technical data about your performance or use of our website, products and services.

One common technology we use to collect metadata that may be considered Personal Data is our use of cookies. Cookies are small text files that are placed on your web browser and that help us recognize your browser or device as a unique visitor in different ways based on the type of cookie. The three main types of cookies are: 

• Essential cookies. Essential cookies are required for website functionality and security. For example, authentication, security, and session cookies may be required for our website or products to work.
• Functional cookies. We use functional cookies to help enhance our websites’ performance, for market research, or other analytics or advertising that is not tied to a specific individual. For example, we may use Google analytics to help us track how many individuals visited our website. We may also utilize HTML5 local storage cookies for the reasons described in this section. These types of cookies are different from browser cookies in the amount and type of data they store and how they store it.

Kanu Solutions as a Business

As with most websites, whenever you visit an Kanu Solutions website or when you interact with Kanu Solutions promotional content, we may receive both Personal Data about you from information-gathering tools and passive information collection on our websites, including Personal Data from our websites you visit or emails we send. This information collection typically includes information such as cookies, demographic information, company and role details, market research as well as other non-Personal Data.

We use the information we collect as a business to analyze and predict results arising from our sales and marketing efforts, improve the performance of our partner products and services and customer support, identify potential customers, opportunities, and potential new product areas.

IV. How We Use Personal Data

In general, we use your Personal Data as is necessary to run our business and carry out our day-to-day activities. In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Data to accomplish the following tasks:

Communicate with you about our products and services and facilitate other interaction. We may use your Personal Data, such as contact data and Ancillary Data to send you transactional communications, notices, updates, security alerts, and administrative messages regarding our partner products and services that may be useful to you and your organization. We will respond to your questions, provide tailored communications based on your activity and interactions with us, and help you use our partner products and services effectively. 

Market and promote our partner products and services. 

• Recruiting. We process your Personal Data, such as contact, job applicant, and biographical data, to assess your application and to evaluate and improve the recruitment system, our application tracking and recruitment activities. We also use your Personal Data to communicate with you regarding your application or opportunities at Kanu Solutions that appear over time that we believe may be of interest to you. We also use your Personal Data to send you new hire and employee experience information. We may verify your information, including through reference checks and, where allowed, background checks.
• Other purposes with your consent: We may use your Personal Data if you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote our products and services or record phone calls for quality and training purposes, with your permission.

If we process your personal data for a purpose other than that set out above, we will provide you with information prior to such processing.

V. Personal Data Shared by Kanu Solutions Inc

• Partners. We share your Personal Data, such as contact information, business details, and content interest and activity details, with our partners for business purposes, such as to carry out our business or for joint marketing efforts to reach our customers and prospective customers.
• Law Enforcement and Legal Requests. For all categories of data we collect, we may share Personal Data to comply with applicable law or respond to valid legal requests, such as a subpoena, from law enforcement or other authorities.
• Recruitment Data. When you apply for a job at Kanu Solutions Inc, we share your Personal Data, including applicant data, biographical information, and other Personal Data we possess with our service providers for business reasons, such as the recruitment platform and to manage background checks; and law enforcement or government authorities, or as otherwise necessary to comply with law.

Kanu Solutions Social Media Outlets

Your interactions with Social Media Features are governed by the privacy policies of the respective companies that provide the relevant Social Media Features.

VI. How Long Does Kanu Solutions Inc Keep Your Data?

We will retain your Personal Data for a period of time that is consistent with the original purpose of the data collection, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We determine the appropriate retention period for Personal Data by considering the amount, nature and sensitivity of your Personal Data processed, the potential risk of harm from unauthorized use or disclosure of your Personal Data and whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).

VII. Your Information Choices

• Your Privacy ChoicesIn the above sections, we describe how we may collect, use and share your Personal Data for providing relevant content and advertising. Below, we describe how you may unsubscribe, opt-out, or otherwise modify settings related to our processing of your Personal Data.
• Direct Email Marketing. If you wish to withdraw from direct email marketing communications from Kanu Solutions, you may respond with “Remove”. Please note, you cannot unsubscribe from critical transactional emails that are related to our provision of our online Service.

VIII. How to Contact Kanu Solutions Inc.

If you would like to contact us with questions or concerns about our privacy policies and practices, you may contact us via any of the following methods:

Email: privacy@kanusolutions.com

Mailing Address: 

Kanu Solutions Inc.

ATTN: Kanu Privacy Team

208 Lenox Ave, # 232, Westfield, NJ, 07090 – 5120 USA